We want you to be happy with your purchase.

Return Window

You can return most unused items in their original condition and packaging within 2 days of delivery.

Non-Returnable Items

Certain items, such as opened electrical parts, custom/special orders, final sale items, cannot be returned.

How to Return

To initiate a return, please contact our customer service at team@kbspares.co.uk to receive return instructions.

Return Shipping

Customers are responsible for return shipping costs; however, we cover return shipping costs for defective or incorrect items.

Refunds

Once we receive and inspect your return, your refund will be processed to your original payment method within 7 business days. A restocking fee may apply to certain returns.